Facebook - Birmingham Business Twitter - Birmingham Business Instagram - Birmingham Business

Airport bounces back strongly

Birmingham Airport says aviation is bouncing back strongly after the Covid-19 pandemic and that the Platinum Jubilee weekend saw more than 147,000 people booked to fly in and out over the four-day break.

The easing of travel restrictions in March this year prompted a strong bounce back in demand, including from people who’d been forced to postpone trips due to Coronavirus.

“We are so pleased to see customers back at BHX again,” said Birmingham Airport’s chief executive Nick Barton. 

“In the darkest days of lockdown, there were eerie moments when birdsong was the loudest sound on our airfield. Much as I love the sound of birds singing, I’m relieved to hear the buzz of airport activity once again as customers take to the skies in large numbers.

“I’d like to thank customers who present compliant baggage at our pre-flight security screening - with liquids, gels, pastes and larger electrical items removed. This helps us help you keep moving. It also helps our security officers in their vital task of keeping everyone safe.” 

As a result of travel restrictions imposed during the Covid-19 pandemic, 43% of Birmingham Airport’s employees were made redundant. In anticipation of restrictions being lifted, the airport began a recruitment campaign back in November 2021.

Since the start of 2022, the airport has increased its pool of deployable security officers by 19% and its front-of-house customer service teams by 20%. Recruitment continues at the airport to rebuild its resources to a level that enables it to give the great customer service its customers expect.